Why
did NeuStar send me an email?
What does the Nexus Confirmation email mean?
What do I have to do?
What happens if I do not reply to the Nexus
Confirmation email?
Will I get a refund?
How often can I expect to get this?
How will Neustar
select registrations for the Nexus Confirmation email?
Where can I get
more information?
Why
did NeuStar send me an email?
As registry operator for the ccTLD ,us, NeuStar has an
agreement with the United States Department of
Commerce that requires them to perform random
"spot checks" on registrations in the usTLD
to ensure that they comply with the US Nexus
Requirements. A copy of these requirements can be
found at www.neustar.us/policies/docs/ustld_nexus_requirements.pdf.
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What
does the Nexus Confirmation email mean?
If you received a Nexus Confirmation email from
NeuStar, you need to prove that you comply with the
Nexus requirements. This means that you need to prove
that you comply with one of the following:
Category 1 - You are a US citizen or permanent
resident
Category 2 - You are a US business or organization.
Category 3 - You are a "foreign entity
organization that has a bona fide presence in the
United States of America or any of its possessions or
territories."
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What
do I have to do?
You must reply to the email you received from NeuStar,
giving a written response describing how you qualify
under one or some of the Nexus categories.
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What
happens if I do not reply to the Nexus Confirmation
email?
If you do not respond to the email or are unable to
explain or demonstrate that you meet any of the Nexus
Requirements, you will risk losing the domain name in
question. You will be given 30 days to demonstrate to
the registry operator that you do comply with the
Nexus. If you do not demonstrate compliance within
this timeframe the registry operator will delete the
domain from the registry database. You will not
receive a refund for the registration fee. Once your
registration of the domain has been deleted, someone
else may register the domain name for their use.
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Will
I get a refund?
If your registration is deleted because you failed to
demonstrate that you meet the US Nexus Requirements,
there will be no refund of registration fees made to
registrants or registrars.
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How
often can I expect to get this?
You may receive a maximum of one Nexus Confirmation
email per domain registration in the usTLD. However,
not all registrants will receive a Nexus confirmation
email. NeuStar will only perform spot-checks so it is
possible that you may not receive a Nexus Confirmation
email.
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How
will Neustar select registrations for the Nexus
Confirmation email?
Each week Neustar will select a random sample of
registrations.
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Where
can I get more information?
You can get more information by contacting NeuStar
directly in reply to the Nexus Confirmation email.
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